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Search

Semantic search across your knowledge base

Search allows you to find relevant content across all your documents using semantic (meaning-based) search.

Knowledge Base Search

How It Works

Unlike keyword search, semantic search understands the meaning of your query. It finds relevant content even when exact words don't match.

Search TypeExample QueryFinds
Keyword"pricing"Only documents containing "pricing"
Semantic"how much does it cost"Documents about pricing, costs, fees
  1. Go to Knowledge Bases > Search
  2. Enter your search query
  3. Optionally apply filters
  4. Click Search
  5. Review results ranked by relevance

Search Filters

Narrow results using filters:

  • Tags - Limit to documents with specific tags
  • Folders - Search within specific folders
  • Documents - Search within specific files
  • Min Score - Set minimum relevance threshold
  • Limit - Maximum number of results

Understanding Results

Each result shows:

FieldDescription
DocumentSource file name
ChunkThe relevant text segment
ScoreRelevance percentage (0-100%)
ConfidenceOverall search confidence

Confidence Levels

  • High - Strong match, highly relevant results
  • Medium - Good match, results likely relevant
  • Low - Weak match, results may be tangential

Search Settings

Result Limit

Control how many results to return (1-50). More results take longer but may find more relevant content.

Minimum Score

Set the relevance threshold (0.0-1.0):

  • 0.5 (default) - Balanced results
  • 0.7+ - Only highly relevant results
  • 0.3- - Include loosely related results

Best Practices

  • Be specific - "enterprise pricing for software" beats "pricing"
  • Use natural language - Write queries as questions
  • Check filters - Ensure you're searching the right scope
  • Adjust threshold - Lower if too few results, raise if too many