AI Sales ServiceAI Workforce

Campaign Status

Understanding and managing campaign lifecycle

Understand the different states your campaign can be in and how to manage transitions.

Status Overview

Campaign Status Flow Chart

Draft

Campaign is being configured. You can make any changes.

Ready

Campaign is fully configured and validated. Ready to launch.

Running

Campaign is actively sending emails according to schedule.

Paused

Campaign is temporarily stopped. No emails will be sent until resumed.

Finished

Campaign has completed all scheduled outreach.

Status Transitions

FromToHow
DraftReadyComplete all required fields
ReadyRunningClick "Start Campaign"
RunningPausedClick "Pause"
PausedRunningClick "Resume"
RunningFinishedAll emails sent

Editing Campaigns

  • Draft: Full editing allowed
  • Ready: Can edit before launching
  • Running: Limited edits (can add emails, not remove active ones)
  • Paused: Same as running
  • Finished: No edits, view-only